What is the difference between a website and a web application?
A website primarily presents information, while a web application performs work: it captures data, runs workflows, enforces permissions and connects to other systems. Paloren builds applications such as portals, dashboards, quoting tools and booking systems where users log in and complete tasks.
Custom applications start from USD 40k, with scope confirmed after the readiness assessment maps the workflows involved.
Can Paloren add AI to an application we already have?
Yes, subject to what the existing system allows. Paloren begins with an AI readiness assessment, from USD 8k over two to three weeks, to evaluate the application's architecture, data access and integration options.
Where the platform supports it, Paloren layers in retrieval from your company brain, AI agents and automated workflows. Where it does not, the assessment recommends the most practical path forward.
Who owns the code once the application is delivered?
Ownership terms are set in the proposal before work begins, and Paloren's delivery includes documented source handover so your team is never locked out of its own system.
Documentation covers the data model, integrations and AI configuration. Ongoing support from USD 2,500 per month for ten hours is available, but it remains an option rather than a condition of keeping the application running.
How do you handle data security and AI governance inside an application?
Governance is designed into the build rather than appended later. Access controls define which roles see which records, automated actions are logged for audit, and AI behaviour is bounded by rules agreed during the strategy phase.
Paloren offers AI governance as a standalone service, so the same discipline applied inside your application can extend across every other AI system your business runs.
Do we need a readiness assessment before a build?
It is strongly recommended and often the difference between a smooth build and a moving target. The assessment, from USD 8k over two to three weeks, maps your data quality, system access and workflow reality before screens are designed.
Teams that skip discovery usually rediscover the same unknowns mid-build, when changes cost the most. Strategy work at USD 12k to 25k can follow where priorities need sequencing.
Can the application integrate with our existing CRM?
CRM integration is a core part of how Paloren builds, since CRM implementation with AI is one of the company's main services. Applications can read from and write back to the CRM your teams already operate, keeping records consistent without manual copying.
The readiness assessment confirms which fields, objects and permissions the integration needs, and the connection is built in parallel with the screens.
Does Paloren train our team to use the application?
Yes. Team AI training is one of Paloren's core services, and sessions are scheduled before launch so adoption starts immediately rather than weeks later. Training covers daily workflows, the AI features embedded in the application and the governance rules users are expected to follow.
Because Paloren serves companies worldwide, training is delivered remotely and can be repeated for new joiners as your team grows.
Where does Paloren deliver web application work?
Paloren serves businesses worldwide and delivers engagements remotely across time zones. There are no office locations tied to service delivery; the model is built around distributed collaboration, with assessment, strategy, build, training and support all handled remotely.
This lets a single delivery team carry an application from first workshop to ongoing support regardless of where your operations sit.